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1. I have a question on my Charter Communications bill. Who should I talk to?
2. I have a complaint about my Charter Cable service that I am having trouble resolving. Now what?
3. Why is the City's telephone number on the back of my Charter Communications bill if I don't pay the City?

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1. Where is the Northfield Ice Arena located?
2. How many sheets of ice do you have?
3. What is the capacity of the facility?
4. What type of ice resurfacing machine do you have?
5. Do you have skates for rental? If so, what does it cost to rent skates?
6. How old do you have to be to participate in adult open hockey? What ability level is expected to participate?
7. Is equipment required for open hockey?
8. Do you have ice year around?
9. Can the dry-land floor be used for trade shows or other sporting events?

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1. When is a building, plumbing, mechanical or electrical permit required?
2. Can a homeowner do work on their own home?
3. How does one get an electrical permit?
4. How do I obtain a Building Permit?
5. When is a building permit not required?
6. What methods of payment are accepted for permits?
7. What are the required inspections for a Building Permit?
8. Who must have a Residential Contractor’s License?
9. Can I build a shed or detached garage on my property?
10. Where do I find information about my property?
11. How do I locate my property line?
12. Why is my yard marked up with different colors of paint or flags?
13. What is a right of way?
14. What is an easement?
15. Can I build a fence on my property?
16. Can I dig on my own property?
17. What is considered a blighted property?
18. Who is responsible for removal of snow and ice from a public sidewalk?
19. What are some of the most common code violations?

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1. I want to apply for a job with the City. Is there an application deadline?
2. I missed the deadline. Can I still apply?
3. How can I get an application?
4. Do I need to live in the City of Northfield to work there?
5. How do I know if I qualify for a position?
6. How will I be contacted regarding the status of the position I applied for?
7. Do I have to submit a separate application for each posting?
8. I applied for a job with the City last month. Can you just use the application I submitted then?
9. I don't see a job opening, but I would like to submit my resume so that I may be considered for a future opening.
10. What if I need an accommodation to apply for or perform a job?

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1. I’ve received information from MetroNet. Who are they?
2. Who are these people in my yard? Are they allowed to be there?
3. What if my lawn, fence, etc. is damaged during construction?
4. Can I move the flags in my yard?
5. Should I notify MetroNet if I have a sprinkler system, dog fence, sump pump line or other underground facilities?
6. Why is MetroNet going through my yard – I never said I wanted the service!
7. How long will MetroNet be in my yard doing work?
8. What’s a utility easement?

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1. Is your vehicle a target for theft?
2. I received a ticket. Where do I go to pay it?
3. Where do I go to get a solicitor's permit?

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1. How can I find out the easements on my property?
2. How can I get a copy of a Subdivision Plat drawing?
3. How do I request a street light for my neighborhood?
4. How do I get a stop sign installed in my neighborhood?
5. I am having a neighborhood block party. Do I need a permit?
6. I need to locate underground utility lines on my property. Who should I call?
7. The street light in my neighborhood is burned out. Who do I call?
8. When will my neighborhood street be treated for ice or have the snow plowed?
9. Where can I get a Street Map of the City of Northfield?
10. Who do I talk to about getting a traffic signal or sign installed?
11. Who is responsible for maintaining the sidewalk along my property?
12. Who is responsible for maintenance of my driveway which is within the public right-of-way?
13. Can I put plantings on the boulevard?
14. Who can I contact if I have questions about trees on my property or the boulevard?
15. How do I reserve a field at the soccer complex on Jefferson Parkway?
16. How can I reserve a baseball/softball field in Northfield?

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1. Can my home be rented?
2. Where do I make a complaint regarding a residential rental property?

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1. What developments will this policy apply to?
2. Why use a third-party rating system? Will this increase the cost of development?
3. How does the city have the authority to do this policy? Is this a code?
4. How were the listed rating systems selected?
5. How will this policy relate to the ever-evolving rating system versions and energy code?
6. How many projects would this apply to?
7. What happens if a developer chooses not to the follow the policy? What happens if the project doesn’t certify under the chosen requirements?
8. Can the city reduce taxes for homeowners if they choose to do this type of building?
9. What if a project can’t meet some requirements due to factors that are outside of project control (for example Green Communities requires public transportation locations nearby)?
10. Is the city considering specific incentives for the sustainable building policy?