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I have a question on my Charter Communications bill. Who should I talk to?
Charter Communications can be contacted at 1-800-581-0081.
I have a complaint about my Charter Cable service that I am having trouble resolving. Now what?
If you have an issue with Charter Communications that you are having trouble resolving, you can fill out a customer concern form, and the City will get in contact with Charter. However, it is best to resolve your issue with Charter directly before asking the City to get involved.
Customer Concern Form
Why is the City's telephone number on the back of my Charter Communications bill if I don't pay the City?
You can contact the City if you have an issue that you are unable to resolve with Charter Communications directly. However, all attempts should be made to work out your problem with them directly before the City gets involved.
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